Privacy Policy

Soul Unique Studio Events
Last Updated: August 31, 2026

Soul Unique Studio Events respects the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, protect, and handle information provided to us through our website, booking process, customer inquiries, event rental services, and customer communications.

Information We Collect

When you contact Soul Unique Studio Events, request a quote, make a reservation, book an event or rental, or otherwise interact with our business, we may collect information such as:

• Your name
• Email address
• Phone number
• Event date and event details
• Event or delivery location
• Rental and service selections
• Billing or transaction information
• Information you voluntarily provide when communicating with us

We collect information necessary to respond to inquiries, provide quotes, process bookings, coordinate services, and provide customer support.

How We Use Your Information

Soul Unique Studio Events may use customer information to:

• Respond to questions and rental inquiries
• Prepare quotes and estimates
• Process and manage bookings
• Send booking and reservation information
• Coordinate event setup, delivery, pickup, or takedown
• Communicate important updates regarding a customer’s event or rental
• Provide customer service and support
• Maintain appropriate business and transaction records

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

How We Protect Your Information

Soul Unique Studio Events takes reasonable measures to protect customer information from unauthorized access, disclosure, misuse, or alteration.

Information is used only as reasonably necessary to operate our business, fulfill customer requests, provide booked services, and communicate with customers.

SMS Communications

Soul Unique Studio Events may communicate with customers by SMS regarding customer inquiries, questions, bookings, reservations, event details, rental coordination, delivery or pickup information, and customer support.

Customers are asked for permission before receiving informational SMS messages when verbal opt-in is used.

Providing a phone number by itself does not automatically constitute consent to receive SMS messages.

Message frequency varies based on communication needs. Message and data rates may apply.

Customers may opt out of SMS communications at any time by replying STOP and may reply HELP for assistance.

Soul Unique Studio Events Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

SMS Verbal Opt-In Process

Soul Unique Studio Events obtains verbal permission from customers before sending informational SMS messages when verbal opt-in is used.

The following verbal opt-in procedure is used:

Staff: What’s your phone number?

Contact: Gives number.

Staff: Do you want to receive informational messages from Soul Unique Studio Events? Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. Our combined privacy policy and messaging terms and conditions are available by request.

Contact: I agree to get messages.

Opting Out of SMS Messages

Customers can cancel SMS service at any time by replying STOP to the phone number from which they received messages.

After a customer sends STOP, they will receive confirmation that they have been unsubscribed and will no longer receive SMS messages unless they choose to opt in again.

For assistance, customers may reply HELP or contact Soul Unique Studio Events at the email address below.

Contact Us

If you have questions regarding this Privacy Policy, our SMS messaging program, or how Soul Unique Studio Events handles customer information, please contact us:

Soul Unique Studio Events
Email: [email protected]
Website: SoulUniqueStudios.com